Privacy Policy

Australia SEO Agency ("we," "us," or "our") operates the website australiaseo.agency. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.

1. Information We Collect

We may collect the following categories of personal data:

• Contact information: Name, email address, phone number, company name, and website URL when you submit our contact form.
• Communication data: Messages, enquiries, and correspondence you send to us.
• Technical data: IP address, browser type, device information, pages visited, and referral source collected through cookies and analytics tools.
• Usage data: How you interact with our website, including click patterns and session duration.

2. Legal Basis for Processing (GDPR)

For visitors from the European Economic Area, we process personal data on the following legal bases:

• Consent: When you accept cookies or subscribe to communications.
• Legitimate interests: To operate and improve our website, respond to enquiries, and market our services.
• Contractual necessity: To perform services you have engaged us to deliver.

3. How We Use Your Information

• Respond to your enquiries and provide requested SEO audits and consultations.
• Deliver and manage SEO services under contract.
• Improve our website performance and user experience.
• Send service-related communications where you have opted in.
• Comply with legal obligations and protect our legal rights.

4. Data Sharing

We do not sell your personal data. We may share information with trusted service providers who assist in operating our website and delivering services (e.g., form processing via Formspree, hosting providers, analytics platforms), subject to confidentiality agreements. We may disclose data when required by law or to protect our rights.

5. International Transfers

Your data may be processed in Australia and other countries where our service providers operate. Where data is transferred outside the EEA, we ensure appropriate safeguards such as Standard Contractual Clauses are in place.

6. Data Retention

We retain personal data only as long as necessary for the purposes described in this policy, or as required by law. Enquiry data is typically retained for three years unless a business relationship is established.

7. Your Rights

Under GDPR and applicable Australian privacy law, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data ("right to be forgotten").
• Object to or restrict processing of your data.
• Data portability where applicable.
• Withdraw consent at any time without affecting prior processing.
• Lodge a complaint with a supervisory authority.

To exercise these rights, contact us at privacy@australiaseo.agency.

8. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no internet transmission is completely secure.

9. Children's Privacy

Our services are not directed to individuals under 16. We do not knowingly collect data from children.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.

11. Contact

Australia SEO Agency
88 George Street, Sydney NSW 2000, Australia
Email: privacy@australiaseo.agency